Terms & Conditions

1. SCOPE

1.1. The general terms and conditions of Michal Bok, Josefa Suka 267/19, 674 01 Třebíč - hereinafter also referred to seller - apply to all contracts which a consumer or entrepreneur - hereinafter also called buyer - enters into with the seller regarding the goods and / or services listed in the seller´s online store. Derogations are only valid if they have been agreed between the seller and the buyer or be expressly mentioned in the general terms and conditions.

1.2. A consumer within the meaning of these terms and conditions is any natural person who enters into a transaction for a purpose which can neither be attributed to their commercial or independent professional activity. An entrepreneur within the meaning of these terms and conditions is any natural or legal person or a legal partnership, who enters into a legal transaction in the exercise of their independent professional or commercial activity.

2. CONCLUSION OF CONTRACT

2.1. The buyer can make an order via the order form which is available in our online store. When ordering via the online order form and after entering his personal data, the buyer submits by clicking the button "order" in the final step of the ordering process a legally binding contract offer in relation to the goods contained in the basket.

2.2. The order processing and contact is usually done by e-mail and automated order processing. The buyer has to ensure that his or her e-mail address is correct so that the e-mails, which are send by the seller within the ordering process, can be received.

3. RETURN COST OF WITHDRAWAL

If the customer has a right of withdrawal, he shall bear the direct cost of returning the goods.

4. PRICES AND PAYMENT

4.1. The prices quoted by the seller are final prices. Prices quoted do not include shipping costs. These are reported separately in the respective product presentation in the offer.

4.2. For deliveries, the seller offers the following payment options:

  • Payment by Paypal
  • Payment by Credit card
  • Payment by Cash On Deliver
  • Payment by Bank transfer

4.3. For deliveries to countries outside the European Union there may incur other costs in an individual case, which the seller is not responsible for and which are borne by the customer. These costs include eg. costs of money transfer (transfer fees, exchange fees) or legal import duties such as customs duties or taxes.

4.4. In the case of cancellation of a paid order by PayPal, the amount refunded will be reduced by the payment gateway fee of 3.4% of the total order price.

5. SHIPPING AND CONDITIONS

5.1. The delivery of goods occurs regularly on a dispatch route and to the delivery address specified by the buyer. During completion of the transaction the delivery address specified in the order of the vendor is decisive.

5.2 The cost of shipping of the purchased goods are paid by the buyer. If the buyer requires a special form of dispatching, with higher costs, he has also to bear these additional costs.

5.3. If the shipping company returns the goods to the seller as a delivery to the buyer was not possible, the buyer bears the costs for the unsuccessful delivery. This does not apply if the buyer exercises his right of withdrawal by delivery refusal, if he is not responsible for the circumstances which have led to the impossibility of delivery or if he was temporarily prevented from accepting the delivery, unless the seller had announced the delivery a reasonable time in advance.

5.4. For collection the seller informs the buyer via e-mail about the fact that the ordered goods are available for collection. Upon receipt of this e-mail, the buyer can pick up the goods after consultation with the seller. In this case, no shipping costs will be charged.

5.5. The seller does not guarantee the delivery time and is not responsible for delays caused by the shipping company.

6. RETENTION OF TITLE

The purchased goods remain seller's property until full payment by the buyer.

7. LIABILITY FOR DEFECTS

The statutory warranty applies.

8. APPLICABLE LAW

For all legal relationships between the parties, the law of the Czech Republic applies, excluding the laws on the international purchase of movable goods. For consumers, this choice of law applies only to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.

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